Improving the overall performance of the public sector does not only involve hiring employees and investing in new technologies. For these two initiatives to present the expected results, it is necessary to prioritise strategically in digital transformation. The strategic planning consists of elaborating a series of actions that must be carried out by a public body to become more digital and citizen-friendly.
Oak Digital Consulting also helps Member States from the European Union to improve their DESI ranking. The DESI is a composite index summarising five important metrics: connectivity, human capital/digital skills, use of internet by citizens, integration of digital technology by businesses, and digital public services. We guide governments to improve on these areas and, as a result, improve Europe's overall performance in the digital sphere and improve the advancement of Member States' digital competitiveness.
Diagnosis of the external and internal environment
Analysis of EU digital policies and eGovernment benchmarks
Principles, strategic guidelines and governance structure
Definition of expected impacts, goals and KPIs
Control and monitoring of indicators
Allows the public body to be proactive rather than reactive
Sets up a sense of direction for all employees and stakeholders
Creation of transparent indicators for public servants to follow
Increases operational efficiency within the public body
Improve the citizen user experience
Boost public participation and trust in government
Improved departmental cooperation
Streamline data sharing
Reduced data entry errors, and reduced storage and printing expenses
The company is dedicated to making a positive impact by contemporary research and interacting positively with the general public and political leaders about economic and social issues.
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