Insight
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Strategic planning in action: learn how to implement the Balanced Scorecard (BSC) in your business
Many managers face the challenge of translating their firms' strategies into concrete actions. In this sense, the balanced scorecard, also known as BSC, can help different institutions immensely.
Learn how to apply in your organisation
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Research
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eGovernment Benchmark Usability Pilots
The evaluation and assessment of project results and their impact are still a recurring challenge in the digital government discipline. To counter these challenges, this paper presents a transdisciplinary evaluation framework and how it could be applied.
Read the publication
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Insight
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Strategies to advance the digital transformation and delivery of user-centred digital public services
The public sector is under pressure to modernise and deliver digital services that meet the needs of citizens. Despite these challenges, some strategies can be used to advance the delivery of user-centred digital public services.
Read the insight post
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Press and media
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Participation in Data for Policy 2022
The final instalment of Data for Policy 2022 was hosted by the Vrije University of Brussels. The day started with a series of short ignition talks in plenary, before running a number of parallel sessions of individual contributions.
Read about the event
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About the company

The group excels in digital transformation for the public and private sectors. The company assist decision-makers in overcoming the challenges of enhancing the impact and quality of their digital strategies.
About Oak Digital Consulting
About Oak Digital Consulting
Company services and capabilities
Company services and capabilities

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Capability

Digital government consultancy

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Digital strategy for national governments
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Improving the overall performance of the public sector does not only involve hiring employees and investing in new technologies. For these two initiatives to present the expected results, it is necessary to ...

Capability

Digital government consultancy

Service

Cross-border digital public services
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Oak Digital Consulting cross-border digital public services programme is a strategic initiative that aims to accelerate digital transformation in the European Union (EU). The goal is to increase mobility and...

Capability

Digital government consultancy

Service

Artificial intelligence and emerging technologies in public services
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Together, our engineers, project managers and designers work to further AI research and contribute to the swift and efficient resolution of governmental issues. At Oak Digital Consulting, we help governments...

Capability

Digital government consultancy

Service

User experience and user-centred design for digital public services and proactive government
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At Oak Digital Consulting, we developed a unique framework to create digital public services that are focused on the citizen. Our approach has eight phases, and it entails that governments always consider th...

Capability

Digital government consultancy

Service

Digital identity and digital signature
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At Oak Digital Consulting, we understand that digital IDs make it possible for governments to supply a range of services via online or mobile applications that need identity verification. Significant economi...

Capability

Digital government consultancy

Service

Data privacy, cybersecurity and risk management
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Cybersecurity, is a crucial issue that affects product capability, organisational performance, and customer connections, in addition to being a matter of risk management. While maintaining the pace of innova...
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Check all services and capabilities

Insights

Insight post
10 January, 2023
Strategies to advance the digital transformation and delivery of user-centred digital public services
The public sector is under pressure to modernise and deliver digital services that meet the needs of citizens. However, there are many barriers to achieving the desired transfor...
Insight post
10 January, 2023
Strategic planning in action: learn how to implement the Balanced Scorecard (BSC) in your business
Whether you are a local government authority or an international consultancy firm, executing your organisational strategic planning is no easy task. The challenge for many organ...
Read more insights
Read more insights

Press and media

Summit presentation
22 December, 2022
Participation in Data for Policy 2022 - Ecosystems of innovation and virtual-physical interactions
Nathan da Silva Carvalho, Founder and Chief Executive Officer (CEO) of Oak Digital Consulting, participated in a roundtable for Data for Policy 2022, Brussels. During a series o...
Summit presentation
8 August, 2022
Startup Summit 2022
Bruna Fraga, Project Consultant and Research Associate at Oak Digital Consulting, delivered a keynote speech about corporate success at the Startup Summit 2022. The Startup S...
See more press and media
See more press and media

Research

research_10

Research type

Scientific paper
Title
China and its Central Bank Digital Currency
This report is part of a FES publication series, which examines Beijing’s strategy in a range of different global policy fields. The overarching theme of the series is the future of multilateralism in light of China’s rise to w...

Date and author(s)

07 February, 2025
–
Nadim Baker
research_9

Research type

Book chapter
Title
Framework for Analysing Knowledge Critical to Organisational Resilience Capabilities
In turbulent and constantly changing environments, it is critical for organisations to establish strategies to strengthen their resilience. Although knowledge is recognised as a key resource for resilience capabilities, there i...

Date and author(s)

03 November, 2025
–
Bruna Fraga
research_8

Research type

Journal article
Title
Building Understanding of Municipal Operations Centers as Smart City’ Initiatives: Insights from a Cross-Case Analysis
Cities around the world have been facing complex challenges from the growing urbanization. The increase of urban problems is a consequence of this phenomenon, added to the lack of policies focusing in citizens' well-being and s...

Date and author(s)

011 January, 2025
–
Luiza Schuch de Azambuja
research_7

Research type

Journal article
Title
Smart Sustainable City Roadmap as a Tool for Addressing Sustainability Challenges and Building Governance Capacity
Building smart sustainable cities initiatives requires governance capacity, which is constantly challenged by a diversity of actors and the transformation towards a digital society; however, the process of identifying the condi...

Date and author(s)

027 December, 2025
–
Luiza Schuch de Azambuja
research_5

Research type

Journal article
Title
Towards a Transdisciplinary Evaluation Framework for Mobile Cross-Border Government Services
The evaluation and assessment of project results and their impact are still a recurring challenge in the digital government discipline. Many technologically driven projects or products have faced challenges, where the technolog...

Date and author(s)

030 August, 2025
–
Lucy Temple
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Projects

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